Silver Elite Sauna

Guarantee

Try for 1 month risk-free. Satisfaction guaranteed.

We have satisfied customers who have had their sauna for 15+ years and it still runs like the day they got it.

*Minus return shipping and $150 restock fee.

Warranty

All Relax Far Infrared Products come with a

One Year Purchase Warranty

Shipping

We process orders as we receive them and usually ship them within 48 hours.

Our shipping and handling fee for saunas are $50. We ship orders until 4:00 pm EST M-F, except U.S. holidays. The Silver & Black sauna box weighs 33lbs and the BOX dimensions are 28x21x12. If you have any questions please contact us.

SHIPPING WITHIN THE CONTINENTAL U.S.:

We mostly ship with FedEx. Orders are shipped without delivery signature requirements unless otherwise requested (additional fees apply). We are not responsible for lost or stolen packages if the carrier claims delivery. If you do not receive a package, in which delivery is confirmed by the carrier, we will help you to contact the carrier to try and resolve the issue. For additional protection against loss or damage, we recommend you purchase a signature service at the time your order is placed (for an additional fee). Please specify any special shipping instructions (Specific Carrier, Overnight Delivery , 2Day Delivery, Signature Requirement, Insurance, etc.) at the time your order is placed. Additional fees may apply.

SHIPPING OUTSIDE THE CONTINENTAL U.S.:

Including Alaska, Hawaii, Foreign U.S. Military Addresses & U.S. Territories (i.e. Puerto Rico)
The cost is $200.00.

-INTERNATIONAL SHIPPING RATES:

We ship internationally by using DHL or UPS. International items are considered custom order and the shipping/ conversion cost is non refundable. International shipping time varies depending on your location, on average you will most likely receive your sauna in 2-3 weeks.

-INTERNATIONAL CUSTOMS:

The recipient of the international shipment, is wholly responsible for resolving ALL customs charges and fees. If you refuse to resolve any customs issue that is either out of our control or out of the parcel carriers’ control and results in the package being held at customs, then you forfeit any possible reimbursement of the product cost and/or shipping cost. International items are considered custom order and the shipping conversion cost is non refundable.